RETURN POLICY

Since your order is custom printed just for you, we aren’t responsible for refunds or exchanges due to incorrect fit issues. Buyers assume all risks when choosing the style and fit of their purchase. To better help you select the right size, we have made available a size chart on each product page. Just click on the Product Details link to find your best fit!

If you change your mind and want to return or exchange your order for whatever reason, we're here to help! We only accept returns within 15 days of the delivery day shown on the courier's system. Please note that a 20% handling fee will be charged.

✅ How to return an item?

Please note that you will take responsibility for paying the shipping costs for the return. Kindly follow the processes below:

• Take a picture of the products and the QR code outside the shipping label.
• Contact the Customer Support Team and provide the order number & clear photos.
• Our Customer Support Team will provide you with our available warehouse address.
• Inform us of the tracking number on the shipping label provided by the postal service/carrier.

Ensure you enclose the correct and complete item when making a return. The right item must be returned to receive a refund. Please keep a copy of your return shipping receipt.

We will verify the photos/videos you send of the defective item and, if your item is eligible, we will process a new one immediately and send it to your provided address. You don’t even need to pay any extra cost or return anything.

Please do not return the products you received without our guidance. Please contact our Customer Support Team before returning any products.

Addresses on the packages are not approved as the return address. Returned packages without an authorized return address from the Customer Support Team will not be accepted. We are not responsible if you choose to return your order without consulting a representative.

Please return the products to the address: 136 Street Elevent, Phuoc Binh Ward, District 9, Ho Chi Minh City, Vietnam.

✅ Please note:

• Discounted items are final and cannot be returned.
• Personalized Items are not accepted for return or exchange.
• Returned items must be returned in original product packaging and have no visible signs of wear or use.
• The product is unwashed, unworn, and unused.